McAfee is a well known brand in security software. It markets software and services to home users, businesses and the public sector. Their core product is security software for computers. The company also provides software that makes it safer for children to be online, with filtering and monitoring options that give parents greater peace of mind. In Addition, McAfee offers protection for mobile devices, including the ability to locate lost or stolen devices, and essential identity protection, to keep your money, credit, and personal information safe.
McAfee home products:
• AntiVirus Plus
• Internet Security
• Total Protection
McAfee was founded in 1987 as McAfee Associates, it was named from founder John McAfee. Its headquarters is currently located at Sta Clara, California, United States. It was purchased by Technology giant Intel Corporation in 2011. Throughout its 25 years in the business, it has acquired over 12 companies in the security software business. Today, McAfee markets Data Protection, Database Security, Email & Web Security, Endpoint Protection, Mobile Security, Network Security, Risk & Compliance, Security-as-a-Service (Security SaaS), Security Management, Security Information and Event Management (SIEM).
McAfee received mixed review from its consumers. Here are some of the evaluation of its user
"I received this product yesterday. I managed to extend my existing 3 user subscription by one year using the product key enclosed in the box in less than 5 minutes.If you have McAfee already installed on your computer you need not do the installation again. All you have to do is use the product key and activate it online using your exising Mcafee account. Also I extended the subscription further by 6 months by paying just $ 9.99.The instructions are given in the box to do this." – Harshad 5Stars
"I purchased this, have had nothing but troubles and finally removed it. McAfeeTotal Protection never installed properly and kept reminding me to register. I registered about a dozen times before I just gave up. Every time I went to the site for help, there were ads suggesting I buy some other upgrade to protect my computer, which was not protected."- Sari 1Star
"McAfee has had the reputation of slowing down your computer for a long time. I have been using other protection software for a number of years, but decided to try McAfee again. I had TrendMicro for the last year and it blocked too much (I had to uninstall lots of programs and it blocked some that I want to use because they might be unsafe). Well, my computer is slow again. McAfee updates all the time and is constantly questioning everything I do."- Laura B 2Stars
"This product has terrible issues trying to install. Multiple problems encountered on three different PC install attempts. Tech support here I come. Maybe I can use a vacation day to deal with what should be a simple install." – TJ global 1Star
"I already had Mcafee installed on my computer and the subscribtion was expired. I twas a lot cheaper to by the software than to update on their website. The problem comes after you install the new software and update you subscription." – Patrick O’Brien 3Stars
Expert’s reviews do not differ from consumers input, based on toptenreviews.com, McAfee AntiVirus Plus did not even make it to top ten. It has received 67% of grade in its AV-Test Protection, lagging behind its category average of 75%. Meanwhile on expertsreview.com, It has received 1 out of 5 stars in their rating referring that McAfee is featured-pack and cheap to buy, but it has let far too many viruses in their test. On the other hand, PCWorld gave it a reasonable rating of 3.5 out of 5 stars, citing that McAfee has well designed interface and is effective at keeping malware off one’s PC but it can bog down PC performance and has sub par malware cleanup. The review also referred that its performance result failed to keep up with its top contenders.
McAfee is not BBB Accredited. Though is has closed 109 complaints in the last 12 months that totals to 532 closed complaints in the last 3 years, the accreditation body gave it a C+ rating.
McAfee had received various awards from SC Magazine, It won 2012 SC Magazine award for Database Security and got a 5-Star rating for its Security Manager Enterprise. The company also won Software of the year in 2010. It was also named as one of the “Coolest Cloud Security Vendors”. In 2009, McAfee received Fall Star award for Service Excellence.
McAfee has a high traffic rank of 1,070 in Alexa. McAfee has favorable traffic ranks in U.S.A and Canada with 598 and 1,165 respectively. Its reputation is relative high with 23,761 sites linking to it. Loading time is average with 1.872 seconds. Its audience demographic are mostly in the 35 years of age and older. It has received a rank of 8 in Google Page Rank.
Staying connected with McAfee is easy since they have a Facebook Page with over 615 thousand likes and counting. They also have a Twitter account that updates regularly and has over six thousand followers. Additionally, Whirlpool’s YouTube channel has videos of product introduction and product testing and comparison. McAfee also has its community forums for discussion of different topics, blogs and wikis.
According to Google, McAfee is not listed as suspicious for the past 90 days. There is no worry of malicious software being automatically downloaded and installed into your computer while browsing the site. Its website also uses “https” during data transmission to fully protect its customers’ information during purchasing of their product and services. Its sites are currently listed in 12 networks including AS17370 (MCAFEE). Their site also has its own McAfee SECURE that helps prevent identity theft, credit card fraud, spywares, spam, viruses and online scams.
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McAfee offers complete protection in your networks and PC’s, and they generally have competitive prices among its top rivals.
Below is a summary of its home security price list.
- Antivirus Plus C$39.99
- Internet Security C$49.99
- Total Protection C$59.99
This includes a 30-day free phone support after product activation. Free online chat and email support for the whole duration of your subscription.
McAfee also offers total security and risk protection for small, mid-sized and large organizations. They offer free trials on small businesses. To get the latest and up-to-date prices on their business security, visit their Business Store.
McAfee shipping on this certain product is not applicable, since you will just download the product and install it. However if you plan to purchase a back-up CD, none whatsoever will be charged for shipping, just the cost of your back-up CD purchase. The product will be delivered within 10 business days.
McAfee accepts payment from all major credit card companies. This includes Visa, MasterCard, and American Express. They also accept alternative payment method like PayPal. Any other means of payment beyond listed are not accepted. Their site uses “https” to ensure that your billing transaction will remain as secured as possible.
If for any reason you are not 100% satisfied with their product, McAfee honors a full refund within 30 days of product purchase. However you must uninstall it from your computer. For returns on products purchased from retail stores, you must email Customer Service with proof of purchase.
McAfee strives to deliver quality products, service, and support. If you are within the time frame for refund and would like to request a refund, contact one of their customer service representatives.
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